Imagine this: you’re minding your own business while cleaning out a storage shed in your yard when you happen to come across a family of raccoons. They seem to have made themselves at home in the shed, and judging by their barking, growling, and screaming, you are an uninvited guest. The best thing to do in this situation is to leave the raccoons undisturbed and call a wildlife control professional, but where do you start? There are many San Diego wildlife removal companies to choose from, and some of them are more qualified to resolve your situation than others.

Wildlife Removal Services has more than 10 years of experience providing humane animal control in San Diego, and we would love to be your go-to critter catcher. We know it can be difficult to know what questions to ask prospective wildlife removal companies, especially when your adrenaline is pumping from just having discovered a wild animal on your property. Check out the helpful information below, then contact our team for a free estimate.

Questions to Ask Wildlife Removal Companies

General Company Questions

Before you hire a wildlife removal operator, it is wise to ask a few questions about the company for which they work. A few good questions include:

Do You Have References?

If the company has been in business for a decent amount of time and they provide quality animal control services, then they should be able to provide you with references. Be wary if a company doesn’t have any references to provide, as this can speak volumes about the work they do. It is also a good idea to check out online reviews for the company before you hire them to read honest, unbiased reviews of their work.

How Many Years Have You Been in the Animal Control Business?

As a general rule of thumb, the more experience a company has, the better their services are likely to be. When you ask this question, be sure to distinguish between the company’s experience in pest control versus animal control. The two industries are very different, and a pest control technician will not have the same knowledge and expertise that a wildlife control operator does.

What Licenses and Insurance Do You Have?

In the state of California, you must have a license to legally trap nuisance and non-game animals, and state-certified trapping courses are essential to providing humane wildlife removal. Additionally, if the company will be providing structural repairs or cleanup, they may be required to have some sort of contractor license. You want to be sure your wildlife control operator has the necessary licenses they need, and it is also a good idea to ask about their liability and workman’s compensation insurance since they will be working on your property.

What Are Your Wildlife Removal Philosophies?

Although this might seem vague, you can tell a lot about a wildlife removal company by understanding their attitudes and values surrounding animal control. How do they feel animals should be managed? How do they balance providing excellent customer service and animal removal while ensuring they abide by relevant laws and regulations? It is important for you to know that the wildlife removal services they provide align with your personal philosophies.

Business Practice Questions

Asking questions about a company’s business practices can help you know what to expect from their animal control services.

How Do You Determine Your Rates?

There are many factors that go into pricing an animal control job, including:

  • How dangerous the job is
  • How difficult it is to control the species in question
  • Whether or not travel time is required
  • The quality of insurance, equipment, and training a company has
  • Seasonality and after-hour calls

A quality animal control company will provide you with a free, itemized estimate of any work that is needed which details how the operator arrived at their proposed pricing.

How Does Payment Work?

It is not uncommon for wildlife removal companies to ask for a certain percentage of their fee up front. Some may ask for 25 percent, others may require 50 percent. This helps reduce cancellations and provides them with the funds needed to purchase special tools and equipment that may be needed for the job. If the company doesn’t appear to be an established entity and wants the full amount up front without explaining why, then it might be best to look elsewhere.

Do You Provide a Contract and Guarantee?

When you pay someone to provide you with a service, it is just good business to have everything in writing, especially when they are providing services that are designed to protect you and your family. Reputable companies provide contracts and guarantees on their work, giving customers assurance that they will deliver on their promise and how they plan to do so.

What Are My Options?

Licensed, professional wildlife removal companies should strive to comply with the recommendations set forth by the Center for Wildlife Damage Management. This may mean that there are multiple options for trapping, removing, and excluding the problem animal from your property, or it may mean that nothing can be done if it poses a threat to the animals well being. Be sure to ask your animal control technician what removal options they recommend and why.

Workmanship Questions

The best way to ensure you receive top-notch workmanship from a wildlife removal operator is to ask specific questions about their workmanship. Some of these include:

What Safety Measure Do You Take?

Proper safety gear should be used at all times, and trapping equipment should be routinely inspected and cleaned to protect wild animals and critter catchers alike. Traps should be flamed between uses to kill potentially dangerous organisms and workers should always wear gloves. The operator should also inform you of any safety precautions that you need to take in the event that you are asked to check traps that have been set.

How Do You Trap Animals?

There are many different approaches to trapping an animal, some of which are more humane than others. For example, some companies use chemical sprays to drive an animal out of hiding and into the trap. This technique may be effective, but it may not be very safe or humane. Understanding how the company goes about the business of actually trapping the animal will assure you that they provide safe, effective, and humane animal trapping services.

Who Checks the Traps, and How Often?

This is something that should be discussed before traps are ever set on your property. You want to know if the wildlife removal company will check the traps, or if they expect you to check the traps. If you are to check the traps, you want to know that there is a technician available to remove the animal when needed. Traps should be checked daily, including on weekends and holidays to ensure the safe, humane treatment of animals. Additionally, the trap should provide the critter from some form of protection from the elements, and it is wise to ask the operator if they use a cloth or another item to cover the cage.

Experienced, Humane San Diego Wildlife Removal

At Wildlife Removal Services in San Diego, we are passionate about providing humane animal control for homeowners in their desperate time of need. We believe in being 100 percent transparent about our company, our business practices, and our workmanship, and we are happy to answer any questions you may have about our animal removal services. Contact us today for a free estimate and enjoy the peace of mind that comes with hiring an experienced, professional San Diego wildlife removal company.